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FAQs

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This section contains the most common questions about BrightSign Control:

  • Are all Setup features in Control/Control Plus?
  • How can I buy Control Plus?
  • What bulk actions are available?
  • What is AI Assist?
  • Can I turn off AI Assist?
  • What OS is my player running?
  • How do I update the player OS?
  • Will my player appear on my local network?

This section contains the most common questions about BrightSign Cloud:

  • What is the maintenance window?
  • How can I buy subscriptions?
  • Can I move my BSN account to BrightSign Cloud?
  • Am I using BSN or BrightSign Cloud?
  • How secure is my data?
  • What are the data usage limits?
  • Can I use Dynamic Playlists without BSN.Cloud?
  • Can I get player usage statistics?
  • How long are log files stored?
  • Are players notified of new content?
  • Do logs show successful syncs with the cloud?
  • Should my firewall accept inbound connections from BrightSign Cloud?
  • Why does BrightSign Cloud need port 80?
Updated 12 Oct 2026
Docs powered by Archbee
Docs powered by Archbee