This section, which is only available to Control Plus users, lets you get quick answers to questions about the 

location, status, or parameters of one or more players. For example, you can list actions, drill into job details, and summarize recent failures. Direct links from the results help you jump to into the details immediately. 

You can also use AI Assist to reboot players in bulk by model, location, group, or serial number list. You will be asked to approve any changes before they are made.

Some commonly-asked questions are displayed to help you get started:

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AI Assist (PLUS)

This is our legacy cloud platform. Our latest cloud platform is BrightSign Cloud, aka BSN.Cloud. Development of BSN has largely ceased and will eventually be deprecated.

BrightSign_Network_BSN

BrightSign’s *legacy* app for authoring and managing players. The app's actual name is BrightAuthor but is referred to as BrightAuthor Classic to lessen confusion with BrightSign Author, our latest app.

BrightAuthor_Classic

BrightSign’s latest free, all-in-one app for player setup / management, authoring, and content management.

BrightAuthorconnected

BrightSign's record of a player and its Setup File. The Default Setup File is assigned to the player unless another Setup File has been explicitly set.

Provision_Record

The process where a player is registered with BrightSign and a Setup File is assigned to the player.

Provision

Diagnostics

Players List

Player Status (PLUS)

Groups

Locations (PLUS)

Players

Manage

Schedule (PLUS)

Monitor (PLUS)

Actions

Registration

Setup File Library

Provisioning

Player Setup

Organizations

Invitations

Users and Roles

Permissions

Security (PLUS)

Applications

Alerts (PLUS)

Account

Administration

Service Status

BrightSign Control

Prerequisites

Cloud Maintenance Window

System Roles

Custom Roles

Object Permissions

System Roles and Permissions

Cloud Data Limits

Cloud Architecture

BrightSign Cloud Overview

DWS: Local Access

DWS: Remote Access

Diagnostic Web Server (DWS)

bsn.Mobile App

Video Guides

Add Digital Certificates

Authenticate in BSN.Cloud

Create a BrightSign Cloud Account & Network

Edit Network Settings

Fix Expired CA Certificates

Inherited Players

Manage Subscriptions

Migrate from BSN.com to BSN.Cloud

Recover an Account/Login

Remove a Player

See Current Root CA Certificates

Use the Local Web Server

How-tos

BrightSign Control FAQs

BrightSign Cloud FAQs

FAQs