Network

the network tab was updated in brightsign author version 1 37 1 documentation for the older version of the network tab is still available here docid 5y2mvseu9yvalzhve27ng the network tab allows you to monitor players on your brightsign cloud network and modify them using the remote diagnostic web server docid\ qxt4yhey7iej m9dh73wm (rdws) you must have a brightsign cloud account to access the network tab (including the rdws and player group features) image 20241217 215945 png hierarchy hierarchy allows you to switch between all players and player group all players this is the default setting for hierarchy it allows you to view all of the players on your network independent of what group they are in player group this setting allows you to view players according to their group players that are not in brightsign cloud are in the default group and cannot be moved outside of that group use the check boxes to select the group you want to view, or select all groups to view all players on your network the groups are listed in the order in which they were selected there are two sorting options for groups use the arrow icon to toggle between ascending and descending order use the drop down menu to switch between sorting by group name and player count player list image 20241219 200820 png the player list lists all players (if all players has been selected) or players within the selected group (if player group has been selected) expand all and collapse all expands or collapses the player list if the hierarchy is set to player group, these buttons expand or collapse the selected groups disable player(s) moves a player or players to the disabled players group players in this group will display a message indicating that the player is disabled icons select the two gear icon to select the desired columns (player id, player name, model, etc ) to display in the player list select the funnel icon to create custom filters to view only selected players see filters docid\ uba8sfkmsajsibrbv4a6n (below) select the download icon to download a csv file of the current player list if a filter is applied, only the filtered players will be in the csv if no filter is applied, all players will be included in the file select the refresh icon to update the list the tag icon is displayed if a player has a tag click the tag icon to see the tag name and value the single gear icon accesses the player’s remote diagnostic web server (dws) docid\ qxt4yhey7iej m9dh73wm select the trashcan icon to delete the player from your network players in the deleted group that were set up with bsn cloud will be moved to the unassigned group players in the deleted group that were set up with a non bsn cloud setup will be moved to the device control group players can be sorted in ascending/descending order by selecting the column name and then selecting the up/down arrow that appears information (for example, ip address ) can be copied and pasted from these columns player status players with network connections check in with brightsign cloud about every five min the player status buttons enable sorting of players based on three levels of player status healthy the player has successfully checked in within the last 12 minutes idle the player has not successfully checked in within the last 36 minutes inactive the player has not successfully checked in for over 36 minutes refer to this faq docid\ eqrdkoaoxvodhbi084z4i to troubleshoot players with a red status “all players” hierarchy to have the player list display all players in your network, select all players from the drop down menu image 20241219 191505 png “player group” hierarchy both the all players and player group hierarchies display the same player information however, some additional functionality exists when player group is selected image 20241219 200857 png when hierarchy is set to player group , a plus icon is available which adds a group to your brightsign author plus network this feature is only available for brightsign author plus users group properties select the gear icon (the one in the header, not the one next to the player) to view the group name and toggles for serial debugging enables serial debugging for players in the group this will output presentation level log information (such as media playback, event information, and other presentation specific data) to the serial port as well as over telnet and ssh if these features are enabled system log debugging enables system log debugging for players in the group the player will output system log information to the log tab in the diagnostic web server (or the serial/telnet/ssh ports if these are enabled via the serial debugging option) select the map icon toggle between a list view or a map view of the players moving players to another group image 20241219 202004 png to move a single player to a different group, drag and drop the player to the desired group using the move icon next to the desired player to move multiple players to another group, select the check boxes next to the desired players, and drag and drop the players to the desired group using the move icon properties all player properties controls will be disabled if property lock is on see property lock docid\ a6ali6u szxhuansk6t3 for more information select a player to view and edit its properties these properties can be copy / pasted elsewhere player name the player name, which is designated during the player setup process docid guga56hc2ij tlqlaaoo player id the serial number of the player model the model number of the player publishing mode the setup type of the player (called "setup type" in older versions) current presentation the name of the presentation that is currently running on the selected player description the player description, which can be edited with the provided field overview target group this pull down menu lets you change the group assignment for the selected player time zone change the configured time zone on the player brightsignos version the current os version installed on the player autorun version (standard) the current autorun version of the brightsign author presentation assigned to the player remote screenshot enable or disable remote screenshots on the player you can view snapshots on the remote diagnostic web server docid 6zvebqjf7 9agt11u3eqw subscription type the type of brightsign cloud subscription assigned to the player subscription status the current status of the brightsign cloud subscription assigned to the player player configuration enable diagnostic web server enable or disable the access to the diagnostic web server docid\ xue20rjxhft lq0rdmjbw server authentication (optional) / password specify a password for the diagnostic web server download window check this box to restrict player content downloads to a certain time of day this is useful if you want to limit network traffic during peak hours this option is not available on standalone and local network setups as it is not applicable for those publishing modes start time the start time of the content download window end time the end time of the content download window logs playback record playback start and end times, zone names, media types, and file names events record timestamps, state names, zone names, event types, and event data diagnostics record timestamps, firmware and script versions, and the current presentation states record current and last state names, timestamps, and media types variables record the current and default values of all variables docid\ a6ali6u szxhuansk6t3 in the presentation upload logs when to upload player logs network settings select save to validate and apply the changes in network settings or reset to reset to the current settings interface priority interactive settings that allow you to prioritize ethernet, wifi, cellular, virtual, or other networks the player will always attempt to download and upload data using the interface at the top of the list and will only use the next option if the first is unavailable, and so on to the bottom of the list data types enable use these check boxes to determine the data types that can be transferred using the selected interface content (videos, images, and audio) text feeds (tickers and live text) media feeds (media rss, dynamic playlists) health (player health status) log uploads (logs) connection settings specify advanced settings for the wired and/or wireless connection if dhcp enabled is selected, the player will obtain its ip address using dhcp otherwise you will need to enter the required parameters in these fields ip address enter the player ip address subnet mask enter the subnet mask default gateway enter the default gateway dns1 enter an ipv4 or ipv6 address in cidr notation dns2 enter an ipv4 or ipv6 address in cidr notation (optional) dns3 enter an ipv4 or ipv6 address in cidr notation (optional) rate limit network download traffic set rate limitations for downloading content you can also set rate limitations for during content download window (the "content download window" is specified during the player setup docid\ xnnxywmv09iegziit7rwa process) and during initial downloads outside content download window unlimited download rate sets no limit on downloads default limit sets the default limit (2000 kbps) on downloads specify limit sets a customized limit enter a limit in the text field (in kbps) during content download window unlimited download rate sets no limit on downloads default limit sets the default limit (2000 kbps) on downloads specify limit sets a customized limit enter a limit in the text field (in kbps) during initial downloads unlimited download rate sets no limit on downloads default limit sets the default limit (2000 kbps) on downloads specify limit sets a customized limit enter a limit in the text field (in kbps) network authentication use this section to configure the player for wpa enterprise authentication enable 802 1x authentication / enable wpa enterprise authentication check this box to enable authentication via 802 1x (for wired) or wpa enterprise authentication (for wireless) choose network authentication variant select one of the following eap tls this authentication variant requires a client certificate and private key, which can be provided with one of the following certificate types which both enable protection of the client certificate using an optional passphrase in the enter passphrase field pkcs#12 the client certificate and private key are both provided in a single pkcs#12 formatted file (usually with a p12 file extension) select the first browse button to locate the certificate file x 509 pem/der the client certificate is provided as a x 509 certificate (using pem or der encoding), and the key is encoded separately use the first browse button to locate the x 509 certificate and the second browse button to locate the pem/der key peap/mschapv2 this authentication variant requires a username (i e identity) and passphrase the server must be configured to accept a username/password scheme instead of a client certificate for this method select browse to add a ca certificate this should be the root ca certificate for the ca which signed the authentication server certificate if omitted, the server certificate will not be validated location gps coordinates specify the location of the player as a set of latitude and longitude coordinates address specify the location of the player using its city , state / prov , and country cell modem locations may not be accurate due to issues with the processing of cell tower information notes here you can add any additional info about the player downloads the downloads section allows you to monitor the player synchronization process here you can view the progress of individual file transfers select refresh to update the status of the file transfers error logs the error logs section provides detailed information about the last five reported errors if the player is operating normally, the error list will be blank select refresh to update the error list security this section contains object permissions that are useful for defining a baseline security policy which then can be adjusted by more granular object permissions for example, when you select the network , content , or presentations tab and chose a player, content, or presentation, you can view or change the permissions as shown in the image below screenshot 2024 10 31 at 11 29 29 am png to get more information about object permission management, see object permissions docid\ arsvzypzjxmp9uh9v95h2 filters creating a filter select the funnel icon in the header of the player list to create a filter in the pop up that appears select the plus icon to add a filter use the default category name (model, setup type, etc ) or select the arrow to pick a different category to add to the filter and add a value to create the filter if you want to add additional filter parameters, select the plus icon again to add another category and value repeat as needed select apply when you are done each component of the filter is displayed individually in the group header see the image below which displays the results of a filter which selects for player description , setup type , and model removing a filter to clear all filters, select clear all filters on the right side of the group header to remove individual components of a filter, select the x next to the component name for example, in the image below, the hd1025 group filters for player description, setup type, and model, while the player 1 group only filters for player description and setup type additional info mousing over the filter name will display the filter value information