These default roles have clearly defined roles and responsibilities and are provided with every BrightSign Cloud account. All BrightSign Control and BrightSign Author networks have the same System Roles: there are two in BrightSign Control and six in BrightSign Author. These roles are updated during BrightSign Cloud releases. See Users and Roles for information on how to access them in BrightSign Control, and Roles and Security (for information on object permissions) for information on how to access them in BrightSign Author.

This role gives you access to all the features offered on BrightSign Cloud, since network administrators are responsible for keeping things running and have some unique permissions like starting a trial period for the network. This is the only role that allows you to edit the account status of other users: as a member of Administrators, you can add new users, delete existing users, and assign users to different roles; and create and edit Custom Roles.

The first user of a BrightSign Cloud account will automatically be assigned to the Administrators role. If you are not the first user on your account, you will need to have that user assign you to the Administrators role. Users having the Administrators role can see and create new Users in other available roles.

General Managers have full control of content creation and distribution. They can log in to the network whenever they wish to check that pricing and product information is correct, and change, reassign, or reschedule presentations at any location.

The only permissions they don’t have are the user and account features that are unique to Administrators. 

This role gives you complete control of content, including presentations, Dynamic Playlists, Tagged Playlists, Live Text feeds, Live Media feeds and Web Pages, but cannot view or change schedules, groups, or devices. This role is best suited for those tasked solely with creating content for players.

Network Managers control the company’s digital-signage infrastructure: a user assigned to this role can add, remove, maintain, and group together networked players. In addition, they can view and delete (but not add or edit) certain kinds of content such as Dynamic Playlists, Live Text feeds, and presentations. 

Someone assigned to this role might maintain players, buy and set up additional players, and periodically clear the network of old presentations and drafts.

Publishers can schedule when and where BrightSign Author presentations will be played and upload content. They do not have access to content that is uploaded to the company’s BrightSign Cloud account.

This role could be assigned to a marketing employee who determines when sales will be announced, as well as what day of the week certain specials will be offered.

Viewers can view almost all aspects of a digital-signage system: content, groups, hardware statuses, logs, and schedules. However, they cannot change anything on the company’s BrightSign Cloud account.