This section lets you set up email alerts for your player network. It is only available to Control Plus users.

You can select how you want to be alerted for player issues and connectivity problems. You can select the time window in which you can be alerted and what the threshold should be (the absolute number or percentage of players with this alert).

Player Recovered - the player is functioning as expected

Player Malfunction - the player has reported 2 errors within 5 minutes

Player Disconnected - the player has not provided a status update for over 15 minutes

Player Rebooting - the player has rebooted 3 times within the 10 minutes.

So transition to the "Disconnected" state is recorded when a Player did not report Status updates during 15+ minutes. The "Rebooting" state means that a Player rebooted 3 times during 10 minutes. And "Malfunctioning" state is recorded when a Player reported 2 Errors during 5 minutes.