Set Up WiFi

the easiest way to set up wifi on a player is to use the brightsign author app (download here https //www brightsign biz/resources/software downloads/ ) this guide will walk you through that process a wifi module must already be installed in the player (see the wi fi, ssd, & cell modem info docid 54o8nv8tsdvxip35hf4cg section for more details) while this guide refers to the player's storage device as a microsd card, the steps described are applicable to any kind of storage device wifi setup methods there are three methods to configure wifi for a player include wifi settings in the player's setup file learn about player setup files here docid\ xnnxywmv09iegziit7rwa enable wifi from the network tab in brightsign author note that undesirable edge cases may arise with this method refer to the important note below wifi can also be configured using brightscript docid\ r7xc0 ze4u0br662li2sj to access the player's apis this method requires more advanced technical skills as a result, methods 1 and 2 above are generally recommended for most users important note method 2 (enabling wifi from the network tab) overrides the network settings in the setup file importantly, however, it does not change the setup file itself because of this, edge cases may occur which could leave the player disconnected edge case example a player's setup file includes settings for a wired connection the player is then configured for wifi via the network tab the player's wired connection becomes disconnected and the player is reprovisioned since the player's wifi connection is working, reprovisioning is possible reprovisioning would apply the original setup file which does not include the wifi settings after reprovisioning, the player will try to connect via the disconnected ethernet and thus fail to connect to the network because of these possible edge cases, the most robust and thus recommended method for configuring a player for wifi is to create a for the player and to create or update the player's setup file to include wifi the process of getting a wifi configured setup file onto the player depends on the player's specific situation (whether or not the player has a wired internet connection, whether or not the player has a , etc ) the instructions below are organized into sections representing various player situations player has not been set up previously if the player has not been set up previously (e g , a brand new player), follow the steps below according to the player's specific network situation player has a wired internet connection create a provision record for the player using one of the following methods add player docid\ cyl9kpm02co5rgcb9wqqv from the provision screen activate docid\ oof rmqhqfvlhokxi8ypj the player create a setup with the appropriate wifi settings the wifi settings are in the network configuration > network options section of the setup see here docid\ gfqm5hvphjqijhzxb2ngy for more details save the setup file to your setup library docid\ hzy2w0meeeryiforz9xfr apply the previously created setup file to the player see apply setup docid\ cyl9kpm02co5rgcb9wqqv for more details reboot the player bsn cloud will deliver and apply the setup file to the player when complete, you can disconnect the wired network, and the player should connect to the internet and bsn cloud via wifi player does not have a wired internet connection create a setup file with the appropriate wifi settings the wifi settings are in the network configuration > network options section of the setup see here docid\ gfqm5hvphjqijhzxb2ngy for more details save the setup file to your computer and manually copy the setup file to the microsd card insert the microsd card into the player and reboot the player player has been set up previously if the player has previously had a setup file applied and it is desired to update that setup file to include wifi, follow the steps below according to the player's specific situation player can connect to bsn cloud and has a provision record preferred method (update setup) update the setup file associated with the player's provision record to include the wifi settings see here docid\ gfqm5hvphjqijhzxb2ngy for more details reprovision docid\ cyl9kpm02co5rgcb9wqqv the player alternative method (network tab) this method has some limitations to be aware of see important note docid\ wthvyrjy8xbmxw1aisu2s above from the network tab, select the player you want to reconfigure in the right pane, go to properties > network settings click enable wireless enter your network’s ssid and password be cognizant of capitalization if your network doesn’t use ssid or a password, see the network authentication section of this page to set your wpa enterprise / 802 1x options if you want to prioritize a wired connection, click ethernet on the interface priority to prioritize ethernet over wifi click save to save the network configuration bsn cloud will deliver the updated settings to the player this may take up to several minutes player can connect to bsn cloud but does not have a provision record it is possible for a player to be connected to bsn cloud but not have a provision record this situation can arise when a setup file is manually copied to the player that has not been provisioned (either via activation docid\ oof rmqhqfvlhokxi8ypj or by adding a player docid\ cyl9kpm02co5rgcb9wqqv from the provision screen) because there is no provision record, bsn cloud will not be able to deliver an updated setup file with wifi settings to the player ideally, the player would be provisioned through the aforementioned activation docid\ oof rmqhqfvlhokxi8ypj or adding a player docid\ cyl9kpm02co5rgcb9wqqv methods if a provision record for the player is not desired, the player can still be configured for wifi using the alternative method (network tab) docid\ wthvyrjy8xbmxw1aisu2s described above player cannot connect to bsn cloud the steps for this situation are the same as for the player does not have a wired internet connection docid\ wthvyrjy8xbmxw1aisu2s section above