Player General

what happens if network connection or power is lost? if the player loses the network connection, it will attempt to reconnect until the connection is re established if a player loses connection while a presentation is displayed, it will continue to display the presentation until new content is downloaded if a player is downloading content when the connection is lost, it will resume downloading once the connection is re established when using brightsign author the player's status is accessible in the network docid\ uba8sfkmsajsibrbv4a6n tab the player's status is displayed to the immediate left of the player id in all devices , or within the group where the device is assigned to player status is only available for devices connected to the internet if a player loses power, it will automatically start playing your content, presentation, or custom script when it powers up again if there is a presentation script ( autorun brs ) on a storage device, the unit will start the presentation from the beginning if there is no presentation script present on the storage device(s), a unit will play alphabetically any content it finds in the root of the storage is ipv6 supported? brightsign players support both ipv4 and ipv6 to use ipv6, players must be running brightsignos 6 0 x or newer there is no need to configure the player for ipv6 since it will be selected automatically when the player connects to a network note that the is not yet available via ipv6 network interfaces on the player automatically assign themselves a link local ipv6 address slaac (automatic routable ipv6 address allocation) is supported if a router sends router advertisements players support rdnss and dnssl for dns configuration from router advertisements players support dhcpv6 in combination with router advertisements can i play a presentation from an ntfs sd card? formatting your microsd card using ntfs allows you to play files that are larger than 4gb in size, but the player will not be able to receive network updates or generate logs in other words, brightsign players can read from ntfs formatted cards, but cannot write to them for series 5, 4, and 3 players, we recommend using the exfat filesystem (which requires brightsignos version 6 2 94 or later) this allows you to play files larger than 4gb without restrictions on writing to the card if you are using an earlier player model and are publishing via bsn cloud, web folder (formerly simple file networking), or local network, you need to format your microsd card using fat32 can gpio status at boot be set to low from high? currently the gpio status is set to high and there is no setting for gpio status at boot time hardware is the best solution to prevent the gpio high signal at boot up you can use a hardware device such as a relay board that is designed not trigger the relay at boot up, such as the hms electronics http //www hms electronics com/ bs 4x4r rev2 or bs 4x4 hc is my player 32 bit or 64 bit? all series 3 (xtx43, xdx33, hdx23, ls423) and earlier players use 32 bit chip architecture, while all series 4 and 5 players use 64 bit chip architecture and operate on 64 bit linux are hls streaming security protocols supported? yes players support the ext x key tag and aes 128 encryption method, as described in sections 3 4 4 and 5 of the draft hls specification https //tools ietf org/html/draft pantos http live streaming 13 note that the hls protocol does not specify how to acquire the rights to access the key this is normally dictated by the content provider what is my broadcast address? the broadcast address is based on your ip address and subnet mask for example, if your ip address is 10 11 12 100, and your mask is 255 255 255 0, then your broadcast will be 10 11 12 255 many websites will calculate the broadcast address for you (for example https //jodies de/ipcalc https //jodies de/ipcalc ) what is my player revision? brightsign players go through a number of revisions ("revs") during the hardware production lifecycle revs are lettered starting with a (for example, "rev a", "rev b", "rev c", etc ) a player’s hardware revision is represented by the third character of the serial number this info can be found on the label on the bottom of the player in the image below, the player’s hardware revision is rev e do players support 3d video? this feature is not available in brightsign author use to display a 3d video from a brightsign player brightsign players support two types of 3d video in side by side mode and top over bottom mode, using either mpeg2 or h 264 content you can specify the 3d mode of a video state in an interactive playlist double click the video state go to the advanced tab select the video display mode from the drop down list at the bottom of the window is ftp supported? you cannot network a brightsign player using ftp, but if the player is set up with web folder (formerly simple file networking), you can use ftp to transfer files to your web folder once the content is published in a folder on your computer you can use ftp software to copy the files to your web folder is serial control supported? any brightsign player with a serial port can send and receive commands over serial using brightsign author or or a custom script (for example, to turn displays on or off and interact with devices with controllers such as crestron, alcorn or amx) the bsn mobile app docid\ perxfpczbzzylnty0cxui allows you to send predefined udp messages to players through an iphone or ipad it works on any player with ethernet or wireless see this page docid\ gawagpr3bhn9gcvzawbkv for details newer player models have a 3 5mm serial port, older models have a de 9/db 9 serial port 3 5mm xc4055, xc2055, xd1035, xt1145, xt2145, xt1144, xd1034, hd1025, hd1024, xt1143, xd1033, hd1023 3 5mm via usb ls425, ls424, ls423 (via usb converter cable, available on the brightsign store https //www brightsign biz/brightsign players/accessories/ ) de 9/db 9 4k1142, 4k1042, xd1132, xd1032, xd1230, hd1022, hd1020, au320 the de 9/db 9 connector is fully rs 232 compatible but the 3 5mm serial transmit pin does not comply with voltage levels for rs 232 signaling (which requires a voltage below 3v for logical 1) the serial port can interoperate successfully with most rs 232 receivers, but some devices (including some projectors and crestron equipment) will not accept 0v as logical 1 in these instances, you can connect the player to the serial device using a usb to serial cable see configure the serial port docid\ zen3qywtjohoeotkbrx2a for more information is storage hot swapping supported? yes, microsd and usb storage devices are detected as soon as they're plugged in as an example, if you plug in a usb stick with a brightsignos update, the player will try to install it immediately upon detection note that removing a storage device will unmount the file system for that drive until the device is rebooted this means that you cannot, for example, remove a microsd card and then insert one containing a new presentation to switch playback the player will need to be rebooted for the new content to play