BSN.Cloud

General

5min
what is the maintenance window? bsn cloud requires weekly server maintenance more details maintenance window docid\ osebdebu0kdhs57dxrcnh how much does it cost and does it have a free trial? bsn cloud consists of two tiers, the subscription based bsn content and the free bsn control bsn content comes with a free 30 day trial when the trial is over, you can subscribe to bsn content or continue with free bsn control subscriptions are based on accounts (which can have multiple players) and not players bsn content is $139 per player, per year how can i buy subscriptions? email orders\@brightsign biz mailto\ orders\@brightsign biz to purchase a bsn content subscription and provide the following info your environment (bsn cloud) the name of your bsn cloud network/account (you can find it on the top right of brightauthor\ connected) the number of players on your network every player needs a subscription the orders team may request additional info from you are bsn cloud and bsn related? can i move my bsn account to bsn cloud? no these are completely separate platforms and ecosystems existing {{brightsign network bsn}} users must create a bsn cloud account & network docid\ waffeegnpsmh9s jkx3tg to use that platform due to underlying architecture changes between the platforms, and the many elements that make up a bsn account (players, groups, users, permissions, content, scheduling), users must export their presentation from bsn using {{brightauthor classic}} and then upload the presentation to bsn cloud how can i tell if i am using bsn or bsn cloud? brightsignnetwork and bsn cloud are independent platforms that require separate credentials bsn cloud is our newer platform that uses brightauthor\ connected for authoring and player management brightsignnetwork com http //brightsignnetwork com is our legacy platform that uses brightauthor classic for authoring and player management these applications can be downloaded here https //www brightsign biz/resources/software downloads/ note that the same app that configured a player must also be used to publish to it, regardless of the player publishing mode if switching from brightauthor classic to brightauthor\ connected, players configured using brightauthor classic must be reconfigured using brightauthor\ connected what are the data usage limits? data usage limits for bsn cloud are governed by the terms of service https //www brightsign biz/legal/bsn cloud terms of service/ current subscriptions include 1gb/player/month or 12gb/player/year for download active storage on our service is currently not limited customers are responsible for the backup of their data and brightsign makes no commitment to retain data that isn't currently in use single file upload is limited to 5gb per file