FAQs
2 min
most frequent questions these are the most common questions about our products i don't know my login docid\ eqrdkoaoxvodhbi084z4i i can't publish to my player docid\ c61iniuwxll9 pxzxfzy my player's serial number is already registered docid\ eqrdkoaoxvodhbi084z4i where is bsn com and brightauthor classic information? docid\ jio6l0kajrcyje4y0gjz5 my players are offline docid\ eqrdkoaoxvodhbi084z4i which publishing method does my player use? docid\ cmgpupd usjwqq 6jgfs what is the difference between setup, provision, & activate? docid\ uca479qgy4bl9hxwrbpr my video looks wrong docid\ c61iniuwxll9 pxzxfzy categories more questions and answers are organized into the categories below (these are also accessible from the left panel) brightauthor\ connected docid 97ivqxkcjgl6a nxeetzv faqs about our latest app for authoring and managing content and players bsn cloud docid 20b2x0pnffu0ggkzgrvis faqs about our latest cloud platform managing players hardware docid 3isz xkhmpesml3rivvtz faqs about brightsign hardware and accessories setup docid\ mme yjrdscvelnnl7astv faqs about player setup