BSN Ports & URLs

this page / section pertains to brightauthor classic , our legacy app brightsign author is our latest app for managing content and players development of brightauthor classic has largely ceased and the app will eventually be deprecated and replaced with brightsign author this page / section pertains to brightsign network (often abbreviated bsn ), our legacy cloud platform our latest cloud platform is bsn cloud development of bsn has largely ceased and the platform will eventually be deprecated and replaced with bsn cloud to use with , you must configure brightauthor classic to communicate with bsn servers then you can deliver content to your networked players by logging into bsn with brightauthor classic, uploading presentations, and publishing to groups for more details on publishing with bsn, see the brightauthor classic docid\ av0cxmxbpmvcj7er4quvu user guide player access requirements domain ports & protocols required? brightsignnetwork com 443 https required api brightsignnetwork com 80 http 443 https required services brightsignnetwork com 443 https required time brightsignnetwork com 80 http 123 ntp required crashes brightsignnetwork com 443 https required bsnm s3 amazonaws com 80 http 443 https required sqs us east 1 amazonaws com 443 https optional ntp port configuration by default, brightsign players are configured to use the http time protocol (htp) to synchronize their clocks with the bsn time server however, they can also be configured to use ntp, in which case udp port 123 is used to set the date and time this is a standard port used for setting time, though it is occasionally blocked on some networks ip addresses icmp should be allowed for the following ip addresses (ports 80/tcp, 443/tcp, 123/udp) for bsn communication to work 184 72 42 7 184 72 220 33 50 17 250 31 184 72 41 254 because brightsign players should be able to connect to amazon s3 services, and there is no official list of amazon s3 networks, players should be able to connect to any ip address on port 80 brightauthor classic access requirements to log in to bsn and upload files, brightauthor classic must be able to communicate with server and ports usage https //services brightsignnetwork com 443 general brightauthor classic operations (primary) http //services brightsignnetwork com 80 general brightauthor classic operations (secondary) http //fileservices brightsignnetwork com 9990 file uploads http //fileservices brightsignnetwork com 9991 file uploads http //fileservices brightsignnetwork com 9992 file uploads http //fileservices brightsignnetwork com 9993 file uploads http //fileservices brightsignnetwork com 9994 file uploads http //bsnm s3 amazonaws com 80 main repository for user generated content and some system directories for brightauthor classic https //api brightsignnetwork com 443 avast antivirus may cause problems with bsn uploads to workaround, right click on avast icon in the toolbar > avast shields control > disable for some time, then repeat the presentation upload using port 80 some customers have firewalls or other security policies that do not allow them to use non standard ports 9990 9994 for file uploads in these cases, things can be working then spontaneously stop working due to an upstream change to firewall or network security policies (modern networking equipment often auto updates without user intervention) to fix this, we have implemented server side support for uploading files with multiple threads on port 80 to use this, you need to change the configuration file note that applying new settings may result in slightly slower upload speeds to point to our servers using port 80 close brightauthor classic find the brightauthor exe config file open the brightauthor exe config file in notepad and search for this line add key="uploadfileservice1" and change its value from the http //fileservices brightsignnetwork com 9990/uploadfileservice svc to http //fileservices brightsignnetwork com/uploadfileservice svc delete 4 strings below this line, which correspond to the "uploadfileservice2 5" save the changes and close notepad if you can't save the changes, then copy the brightauthor exe config file to your desktop, modify the file, save it, and place it back to the brightauthor classic folder now brightauthor classic will upload presentations through the 80 port attached is an example of the 1 port upload config file for brightauthor classic 3 2 0 12