---
title: FAQs
slug: manage/faqs
docTags: 
createdAt: 2026-07-14T22:22:40.806Z
---

This section contains the most common questions about BrightSign Control:

- [Are all Setup features in Control/Control Plus?](docId\:NUErubrosfd8_-zQo9lKa) 
- [How can I buy Control Plus?](docId\:NUErubrosfd8_-zQo9lKa) 
- [What bulk actions are available?](docId\:NUErubrosfd8_-zQo9lKa) 
- [What is AI Assist?](docId\:NUErubrosfd8_-zQo9lKa) 
- [Can I turn off AI Assist?](docId\:NUErubrosfd8_-zQo9lKa) 
- [What OS is my player running?](docId\:ucA479qgY4bl9HXWRBPr-) 
- [How do I update the player OS?](docId\:ucA479qgY4bl9HXWRBPr-) 
- [Will my player appear on my local network?](docId\:ucA479qgY4bl9HXWRBPr-) 

This section contains the most common questions about BrightSign Cloud:

- [What is the maintenance window?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [How can I buy subscriptions?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Can I move my BSN account to BrightSign Cloud?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Am I using BSN or BrightSign Cloud?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [How secure is my data?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [What are the data usage limits?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Can I use Dynamic Playlists without BSN.Cloud?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Can I get player usage statistics?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [How long are log files stored?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Are players notified of new content?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Do logs show successful syncs with the cloud?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Should my firewall accept inbound connections from BrightSign Cloud?](docId\:HfUb2I7EPZKJBj8edFqJF) 
- [Why does BrightSign Cloud need port 80?](docId\:HfUb2I7EPZKJBj8edFqJF)