Here you will find answers to frequently asked questions (FAQs) of our 

 products, organized by general categories in the left panel.

BrightLink

Legacy FAQs

This is our legacy cloud platform. Our latest cloud platform is BSN.Cloud which consists of the free bsn.Control and the paid bsn.Content tiers. Development of BSN has largely ceased and will eventually be deprecated and replaced with BSN.Cloud.

BrightSign_Network_BSN

BrightSign’s *legacy* app for authoring and managing players. The app's actual name is BrightAuthor but is referred to as BrightAuthor Classic to lessen confusion with BrightAuthor:connected, our latest app.

BrightAuthor_Classic

BrightSign’s latest free, all-in-one app for player setup / management, authoring, and content management.

BrightAuthorconnected

The BSN.Cloud record of a player and its Setup. The Default Setup is assigned to the player unless another Setup has been explicitly set.

Provision_Record

The process where a Setup is delivered and applied to a player by BSN.Cloud.

Provision

A set of files containing player settings (player name, description, time zone, Publishing Mode, network settings, etc.) and an autorun.brs file which instructs the player what to do upon bootup.

Setup

General

Troubleshooting

BSN, BSNEE

Legacy

Legacy Docs

Requirements

Getting Started

Set Up Players

Create Presentations

Edit Zones

Create Playlists & Feeds

Presentation States

Interactive Events

BrightWall Presentations

Publish Presentations

Exporting Presentations

Presentation Properties

Editing Preferences

Advanced Features

Managing Your Network

BrightAuthor Classic

Account Customization

BSN Device Setup

BSN Tagging

Create Tab

Current Usage Tab

Edit Tab

Groups Tab

Library Tab

New Network Setup

User Account Roles

BrightSign Network (BSN)

BSNEE Installation

BSNEE Upgrade Guide

Edit Firmware Update Files

BrightAuthor Configurator

BSNEE Administration

BSNEE

BrightMenu

Legacy User Guides

Features

TD1012 FAQs

HD600, HD2000, HDx10 FAQs

XDx30 FAQs

Other Legacy FAQs (Hardware)

Other Legacy FAQs (Software)

Add a Flickr Photostream

Capture a TCP Dump

Change the Audio Output

Custom Internal Web Page

Create & Import Play Files

Delay Commands

Display a Direct View LED

Enable Bonjour

Hex Commands & Bytes

HTML with MRSS Feeds

Ignore Button Input

Live Text Data with XML / RSS

Multiple App Versions

Pause GPIO Outputs

Pause / Resume Videos

Play Scrolling Text

Plugins & Custom Autoruns

Portrait Mode

Proxy Servers

Reboot Locally Networked Players via UDP

RSS Title & Description

Serial, CEC, & VSYNC Commands

Set Up Local File Networking

Sleep / Wake a Display

Switch Presentations / Change Layouts

Trigger Content Playback with RSS

Use Geofencing

YouTube Videos

Access Another BSN Account

Create a BrightWall™

Create / Edit Groups

Create Live Data Feeds

Custom Autoruns

Disable Wireless Bandwidth Shaping

Download & Edit a Presentation from BSN

Edit Player Network Settings

Find the Autorun Version

Force BSN Player into Recovery

Reassign BSN Subscription

Reboot a Player via BSN

Subscriptions / Passes

Troubleshoot BSN Connectivity

Upload Content to the Library

Legacy How-tos

Create a BrightPlates Presentation

Set Up a Player for BrightPlates

Manage Templates

Create BrightPlates Templates

BrightPlates

Legacy Product Resources

Firmware 7.0

Network Tab (Legacy)

Choosing a Series 3 Model

Series 3 & 4 Differences

Open Source Legacy Resources

Series 3 Players

Basic Rules & Conventions

Filter Expressions in the Main API (2017/01)

Main REST HTTP API General Info

Autoruns/Plugins Endpoints (2017/01)

Content Endpoints (2017/01)

Data Types (2017/01)

Devices Endpoints (2017/01)

DeviceWebPages Endpoints (2017/01)

Feeds/Media Endpoints (2017/01)

Feeds/Text Endpoints (2017/01)

Groups/Regular Endpoints (2017/01)

Groups/Tagged Endpoints (2017/01)

Operations Endpoint (2017/01)

Playlists/Dynamic Endpoints (2017/01)

Playlists/Tagged Endpoints (2017/01)

Presentations Endpoints (2017/01)

Roles Endpoints (2017/01)

Self Endpoints (2017/01)

Subscriptions Endpoints (2017/01)

Tags Endpoints (2017/01)

Upload Endpoints (2017/01)

Users Endpoints (2017/01)

Webpages Endpoints (2017/01)

Main REST HTTP API version 2017/01

BrightWall APIs

Content APIs

Content-Upload APIs

Device APIs

Device Web Page APIs

Dynamic Playlist APIs

Group APIs

Live Media Feed APIs

Live Text Feed APIs

Presentation APIs

Remote Snapshot APIs

Schedule APIs

Web Page APIs

SOAP API

BrightSignNetwork (BSN) Main APIs

Legacy API Tokens