---
title: Reboot a Player via BSN
slug: legacy-docs/reboot-a-player-via-bsn
docTags: 
createdAt: 2025-03-11T06:58:09.587Z
---

:::hint{type="warning"}
This page / section pertains to **BrightSign Network** (often abbreviated **BSN**), our legacy cloud platform. Our latest cloud platform is **BSN.Cloud**. Development of BSN has largely ceased and the platform will eventually be deprecated and replaced with BSN.Cloud.
:::

Players connected to the BrightSign Network service can be instructed to reboot. The reboot will take effect the next time the player checked into the BSN server. You can instruct a player to reboot from either the BSN Web UI or from BrightAuthor Classic.  Instructions for both methods are described below. Note the following requirements:

1. The player must have an active BSN subscription. Players without active subscriptions will not take any action upon connection to BSN.
2. The player must be communicating with BSN**.** If the player cannot reach BSN, it will not see the instruction to reboot.
3. The restart will happen on the player's next check-in to BSN.

# Rebooting with the BSN Web UI

1. Log into the BrightSign Network Web UI at *[http://www.brightsignnetwork.com/](http://www.brightsignnetwork.com/)*
2. Select the **Current Usage** tab or the **Groups** tab, locate the player you want to reboot, and click the **Properties** link. See Image 1, below
3. Select the **Advanced** tab and tick the **Reboot Unit** box. The player will reboot the next time it connects to BSN, which is the shorter of the configured Health Check or Content Check frequency.  The **Reboot Unit** option will be cleared automatically after the player reboots.

![Screenshot 2024-06-18 at 11.31.29 AM.png](https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/5e_H4FcwVVATkbVooHiec_screenshot-2024-06-18-at-113129-am.png)

# Rebooting with BrightAuthor Classic

1. Launch BrightAuthor Classic and check the upper right corner.  If it reads **Not signed in**, sign in from **Tools > Sign In to BrightSign Network.** If you do not see this option, go to **Edit > Preferences** in the **Networking** tab and tick **Enable BrightSign Network**.
2. Go to **Tools > Advanced**
3. Click the **Unit Control** tab and enter the **Serial Number** of the player. If you don't know the player's serial number, scroll up and use the BSN Web UI instead, or get the player's serial number (Unit ID) from the **Manage** tab.
4. Select **Reboot unit** in the **Action** drop-down, then click the **Add action** button. See Image 2, below.
5. A **confirmation** will appear. If you have more players to reboot, replace the serial number with their serial numbers, clicking **Add action** to add the **Reboot unit** action for each one.
   The player(s) will reboot on their next check-in to BSN.

::Image[]{src="https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/Nvb992J9f1GlNJ2PoURVz_screenshot-2024-06-18-at-113718-am.png" size="40" width="1386" height="1065" position="center" alt="Screenshot 2024-06-18 at 11.37.18 AM.png" showCaption="false"}