--- title: Current Usage Tab slug: legacy-docs/current-usage-tab docTags: createdAt: 2025-03-11T06:56:11.036Z --- :::hint{type="warning"} This page / section pertains to **BrightSign Network** (often abbreviated **BSN**), our legacy cloud platform. Our latest cloud platform is **BSN.Cloud**. Development of BSN has largely ceased and the platform will eventually be deprecated and replaced with BSN.Cloud. ::: The Current Usage page allows you to monitor the health of devices and download log reports. This page lists all devices connected to your network. # View Device Info **General Managers, Network Managers, Viewers** The **Total Devices Count** is displayed in the left portion of the screen. You can filter the list with the **Results per page** dropdown list in the right portion of the screen. The list displays the following information for each device: - **Health**: The status of the player, as indicated below: - **Healthy**: A green checkmark icon indicates that the player has an active subscription and has successfully communicated with BSN within the configured time period. - **Connection Lost**: A yellow triangle icon indicates that the player has a subscription and reported its status to BSN recently, but experienced one of the following issues: - Its subscription is about to be suspended. See **Device Properties** **>** **Device Overview > Subscription Status** in the **General** tab. - It reported an **Error** but continue to retrieve settings and schedule from BSN. See **Device Properties > Errors** in the **Advanced** tab. - It missed one or two synchronization or heartbeat requests at the expected time. You can review and edit the configured synchronization and heartbeat frequency in **Device Properties** **>** **Unit Configuration** in the **General** tab. - It is assigned to the **Disabled Players** group. - **Inactive**: A red line icon indicates that the player has a subscription, but experienced one of the following issues: - ⁠Its subscription is suspended. See **Device Properties** **>** **Device Overview > Subscription Status** in the **General** tab. - ⁠It reported an **Error** and cannot retrieve settings and schedule from BSN. See **Device Properties > Errors** in the **Advanced** tab. - ⁠It missed more than two synchronization and heartbeat requests. You can review and edit the configured synchronization and heartbeat frequency in **Device Properties** **>** **Unit Configuration** in the **General** tab. - **Disconnected**: A grey question mark icon indicates that the player does not have a subscription. - **Device Label**: The serial number of the player. - **Device Name**: The name given to the player during setup. - **Target Group**: The group to which the player was mostly recently assigned. - **Device Model**: The model number of the player - **Active Presentation**: The presentation that is currently scheduled for the player. - **Last Connection**: The most recent date that the player successfully connected to the BrightSign Network. - **Traffic**: The amount of data the device has downloaded from the BrightSign Network during the current active subscription. When the subscription is renewed, this number returns to zero. - **Actions**: Click the purple note button to add [Tags](docId\:rBYB4cglr7Ef9y0I1T7Rk) or a note to a player: The note and tags will be displayed beneath the other player data. You can also click the **Properties** button to open the [Device Properties](docId:8BdE6yjJeRs1Sw8DHu46_) window. You can organize the list alphabetically by any of the above criteria. Click a criteria type in the top row to list the players in descending order. Click it again to list the players in ascending order. You can also search for specific devices using the **Search** field in the upper-left portion of the screen. Check the boxes to customize your search by **Group**, **Name**, and/or **Device Label**. Type a portion or the entirety of these terms and click **Search**. The list will refresh and compile all relevant results. Check the **Show Deleted Devices** box in the bottom right to view devices that have been deleted from your account. You can then restore deleted devices if needed by clicking the purple revert action button. ::Image[]{src="https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/EowpwlsElkVKKxUFL8wUG_show-deleted-devices-2.png" size="80" width="450" height="201" position="center" showCaption="false"} # Tag Players  **Administrators, General Managers, Network Managers** Player tagging gives you advanced tools for organizing and searching players in the **Current Usage** tab. While BSN groups give you the ability to organize players by a single criteria (e.g. location or use), player tags allow you to sort players using an unlimited number of values and attributes. :::hint{type="info"} You can use the **Search** function to search for players using their tag name or value. Ensure the **Tags** box is checked when searching. ::: Follow these steps to add tags to a player: 1. Click the purple note button next to the player you wish to tag. 2. Click the **Tags** field to open the **Add Tags** window. 3. Use the **System** and **Users** buttons to switch between system tags and user tags: 1. System tags have values that are defined by the hardware and configuration data on the player (such as the device name and model number); you cannot edit title or value of these tags. 2. User tags have customizable titles and text values.  4. If creating user tags, enter the **Tag Name** and optional **Tag Value** for the tag(s) you wish to add to the player.  5. Click **Save** to add the tags to your player. If you leave the page without clicking **Save**, the tag changes will be discarded. Note the following when adding player tags: - *Adding new tags*: A new tag is added to your BSN account if the specified tag **Name** is currently not in use by any other player on the account. The **Add Tags** window will state when you are adding new tag(s) to your account. - *Matching tag names and values*: If a similar **Name** or **Value** is already in use with another player tag, a type-ahead dialog will appear listing names/values that match what you've typed so far. - *Tagging capitalization*: You cannot use similar tag names with variant capitalization (for example, if "City" is already in use as a tag name, a new tag named "city" will default to "City" instead). On the other hand, tag values with variant capitalization are allowed. # Export Device Data **General Managers, Network Managers, Viewers** The **Export Device List** icon can be found directly above the list of devices. Click this icon to download an *.xml* data table for all devices (or a subset of searched devices). The data table displays device names and labels, target groups, active presentations, last connect times, traffic, firmware versions, and any descriptions included during setup. It can be opened using Excel or a similar spreadsheet program. # View Subscriptions  **General Managers, Viewers** The **Subscriptions Information** section provides the following information: - **Available Subscriptions**: The current number of BrightSign Network subscriptions available to be assigned to players. - **Activated Subscriptions**: The total number of BrightSign Network subscriptions currently assigned to players. These subscriptions have a defined activation and expiration date. - **Queued Subscriptions**: The total number of BrightSign Network subscriptions that have been assigned to players but have not been activated yet. - **Suspended Subscriptions**: The total number of BrightSign Network subscriptions that have been manually suspended :::hint{type="info"} A subscription with an “Available” or “Queued” status will only have a defined activation and expiration date if it was previously assigned to a player that has been deleted from the BrightSign Network. ::: ![](https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/CWNw_COwWDMp0hrZqgAqk_current-usage-2.png) Click the arrow to the left of a player’s Health status to view subscription information and options. - **Invoice Number**: The invoice number of the subscription purchase - **Creation Date**: The date that the subscription was purchased - **Activation Date**: The date that the subscription was added to the player - **Expiration Date**: The date that the subscription expires - **Subscription Type**: The length of the subscription (Monthly, Quarterly, or Yearly) - **Status**: The status of the subscription (Active or Suspended) - **Actions**: Choose to **Activate** a suspended subscription or **Suspend** an active subscription. ## Automatic Subscriptions Management Check the **Enable Automatic Subscriptions Management** box if you want the system to automatically assign available subscriptions to players with expiring subscriptions. Available subscriptions that are queued for a player with the **Add Subscription** button will be assigned to that player first. If you check this box, you will not be able to mix subscription types. # Add Subscriptions  **General Managers, Network Managers** Follow these steps to activate an available subscription on a player or queue multiple subscriptions for a player: 1. Click the arrow to the left of a player’s Health Status to view subscription information and options. 2. Click the **Add Subscription** button. The **Available Subscriptions** list will appear. 3. Search the available subscriptions by entering the **I.N.** (invoice number) or the subscription **Type** and clicking **Search**. 4. Select the desired subscription and click **Add**. :::hint{type="info"} If you want to transfer an active subscription from one player to another, you will need to temporarily delete the player that is currently using the subscription. See [this FAQ](docId\:PPu8742Db_5fxb93lPct5) for more details. ::: # Create Device Logs  **General Managers, Network Managers, Viewers** You can download different [log reports](docId\:mOlxN8L89xSeDvjEe4KmH) for your devices. The reports are generated as XML files. 1. Under **Device Logs**, use the first dropdown list to select a specific device. 2. Choose among **Events**, **States**, **Playback**, **User Variables**, or **Diagnostics** reports. 3. Use the second dropdown list to specify a time frame for the report. 4. Click the **Generate Report** button. 5. Click the **Download Report** button once the report is generated. The following is a short description of the different logs you can generate: - **Events Log**: Records timestamps, state names, zone names, event types, and event data. - **States Log**: Records current and last state names, timestamps, and media types. - **Playback Log**: Records start and end times, zone names, media types, and file names. - **Diagnostics Log**: Records timestamps, firmware and script versions, and the current presentation. - **User Variables Log**: Records the names and values of User Variables.