These FAQs are organized into general categories in the left panel.

General

Troubleshooting

BSN, BSNEE

Features

BrightAuthor Classic

TD1012 FAQs

HD600, HD2000, HDx10 FAQs

XDx30 FAQs

Other Legacy FAQs (Hardware)

Other Legacy FAQs (Software)

Legacy FAQs

This is our legacy cloud platform. Our latest cloud platform is BrightSign Cloud, aka BSN.Cloud. Development of BSN has largely ceased and will eventually be deprecated.

BrightSign_Network_BSN

BrightSign’s *legacy* app for authoring and managing players. The app's actual name is BrightAuthor but is referred to as BrightAuthor Classic to lessen confusion with BrightSign Author, our latest app.

BrightAuthor_Classic

BrightSign’s latest free, all-in-one app for player setup / management, authoring, and content management.

BrightAuthorconnected

BrightSign's record of a player and its Setup File. The Default Setup File is assigned to the player unless another Setup File has been explicitly set.

Provision_Record

The process where a player is registered with BrightSign and a Setup File is assigned to the player.

Provision

Legacy Docs

Autowall

Requirements

Getting Started

Set Up Players

Create Presentations

Edit Zones

Create Playlists & Feeds

Presentation States

Interactive Events

BrightWall Presentations

Publish Presentations

Exporting Presentations

Presentation Properties

Editing Preferences

Advanced Features

Managing Your Network

Account Customization

BSN Device Setup

BSN Tagging

Content Encryption

Create Tab

Current Usage Tab

Edit Tab

Groups Tab

Library Tab

New Network Setup

User Account Roles

BrightSign Network (BSN)

BSNEE Installation

BSNEE Upgrade Guide

Edit Firmware Update Files

BrightAuthor Configurator

BSNEE Administration

BSNEE

BrightMenu

BrightLink

Using the BrightSign App with BrightAuthor Classic

Create a BrightPlates Presentation

Set Up a Player for BrightPlates

Manage Templates

Create BrightPlates Templates

BrightPlates

Legacy User Guides

HD120, HD220, HD1020

XD230, XD1030, XD1230

Series 1

4K242, 4K1042, 4K1142

LS322, LS422

HD222, HD1022

XD232, XD1032, XD1132

Series 2

Choosing a Series 3 Model

Series 3 & 4 Differences

Open Source Legacy Resources

Series 3 Players

BLC400 LED Controller

RC-1001 Remote Control

WA100 WiFi Module (4Kx42, XDx32, XDx30)

WS103 WiFi Kit (Series 3 & 4)

Legacy Hardware

Add a Flickr Photostream

Capture a TCP Dump

Change the Audio Output

Custom Internal Web Page

Create & Import Play Files

Decode AC3 Data on Older Players

Delay Commands

Display a Direct View LED

Enable Bonjour

Find a Player's IP Address (BrightAuthor Classic)

Get Player / DWS Logs (BrightAuthor Classic)

Hex Commands & Bytes

HTML with MRSS Feeds

Ignore Button Input

Live Text Data with XML / RSS

Multiple App Versions

Pause GPIO Outputs

Pause / Resume Videos

Play Scrolling Text

Plugins & Parsers

Plugins & Custom Autoruns

Portrait Mode

Proxy Servers

Reboot Locally Networked Players via UDP

RSS Title & Description

Schedule Reboots in BrightAuthor

Seamlessly Loop Videos

Send Non-Printable Keys in BrightAuthor Classic

Serial, CEC, & VSYNC Commands

Set Time & Time Zone (BrightAuthor Classic)

Set Up Local File Networking

Sleep / Wake a Display

Switch Presentations / Change Layouts

Trigger Content Playback with RSS

Use Serial / UDP commands

Use Geofencing

YouTube Videos

How-tos: BrightAuthor Classic

Access Another BSN Account

Create a BrightWall™

Create / Edit Groups

Create Live Data Feeds

Custom Autoruns

Disable Wireless Bandwidth Shaping

Download & Edit a Presentation from BSN

Edit Player Network Settings

Find the Autorun Version

Force BSN Player into Recovery

Mix Models in BSN Groups

Reassign BSN Subscription

Reboot a Player via BSN

Subscriptions / Passes

Troubleshoot BSN Connectivity

Upload Content to the Library

How-tos: BSN

Legacy How-tos

Legacy OS Releases

Legacy Release Notes

Legacy Product Resources

BrightSign Network (BSN) Security

Firmware 7.0

Basic Rules & Conventions

Filter Expressions in the Main API (2017/01)

Main REST HTTP API General Info

Autoruns/Plugins Endpoints (2017/01)

Content Endpoints (2017/01)

Data Types (2017/01)

Devices Endpoints (2017/01)

DeviceWebPages Endpoints (2017/01)

Feeds/Media Endpoints (2017/01)

Feeds/Text Endpoints (2017/01)

Groups/Regular Endpoints (2017/01)

Groups/Tagged Endpoints (2017/01)

Operations Endpoint (2017/01)

Playlists/Dynamic Endpoints (2017/01)

Playlists/Tagged Endpoints (2017/01)

Presentations Endpoints (2017/01)

Roles Endpoints (2017/01)

Self Endpoints (2017/01)

Subscriptions Endpoints (2017/01)

Tags Endpoints (2017/01)

Upload Endpoints (2017/01)

Users Endpoints (2017/01)

Webpages Endpoints (2017/01)

Main REST HTTP API version 2017/01

BrightWall APIs

Content APIs

Content-Upload APIs

Device APIs

Device Web Page APIs

Dynamic Playlist APIs

Group APIs

Live Media Feed APIs

Live Text Feed APIs

Presentation APIs

Remote Snapshot APIs

Schedule APIs

Web Page APIs

SOAP API

BrightSignNetwork (BSN) Main APIs

Legacy API Tokens