Players
Set Up Wi-Fi
10 min
the easiest way to set up wi fi on a player is to use the brightauthor\ connected app (download here ) this guide will walk you through that process a wi fi module must already be installed in the player (see the wifi & ssd docid 54o8nv8tsdvxip35hf4cg section for more details) while this guide refers to the player's storage device as a microsd card, the steps described are applicable to any kind of storage device wi fi setup methods there are two methods to configure wi fi for a player include wi fi settings in the player's setup learn about player setups setup docid\ xnnxywmv09iegziit7rwa enable wi fi from the network tab in brightauthor\ connected important note method 2 (enabling wi fi from the network tab) overrides the network settings in the setup importantly, however, it does not change the setup itself because of this, edge cases may occur which could leave the player disconnected edge case example a player's setup includes settings for a wired connection the player is then configured for wifi via the network tab the player's wired connection becomes disconnected and the player is reprovisioned since the player's wifi connection is working, reprovisioning is possible reprovisioning would apply the original setup which does not include the wifi settings after reprovisioning, the player will try to connect via the disconnected ethernet and thus fail to connect to the network because of these possible edge cases, the most robust and thus recommended method for configuring a player for wi fi is to create a {{provision record}} for the player and to create or update the player's setup to include wi fi the process of getting a wi fi configured setup onto the player depends on the player's specific situation (whether or not the player has a wired internet connection, whether or not the player has a {{provision record}} , etc ) the instructions below are organized into sections representing various player situations player has not been set up previously if the player has not been set up previously (e g , a brand new player), follow the steps below according to the player's specific network situation player has a wired internet connection create a provision record for the player using one of the following methods provision docid\ cyl9kpm02co5rgcb9wqqv from the provision screen activate docid\ oof rmqhqfvlhokxi8ypj the player create a setup with the appropriate wi fi settings the wi fi settings are in the network configuration > network options section of the setup see network options docid\ gfqm5hvphjqijhzxb2ngy for more details save the setup to your setup library docid\ hzy2w0meeeryiforz9xfr apply the previously created setup to the player see provision docid\ cyl9kpm02co5rgcb9wqqv for more details reboot the player bsn cloud will deliver and apply the setup to the player when complete, you can disconnect the wired network, and the player should connect to the internet and bsn cloud via wi fi player does not have a wired internet connection create a setup with the appropriate wi fi settings the wi fi settings are in the network configuration > network options section of the setup see network options docid\ gfqm5hvphjqijhzxb2ngy for more details save the setup to your computer and manually copy the setup to the microsd card insert the microsd card into the player and reboot the player player has been set up previously if the player has previously had a setup applied and it is desired to update that setup to include wi fi, follow the steps below according to the player's specific situation player can connect to bsn cloud and has a provision record preferred method (update setup) update the setup associated with the player's provision record to include the wi fi settings see network options docid\ gfqm5hvphjqijhzxb2ngy for more details provision docid\ cyl9kpm02co5rgcb9wqqv the player alternative method (network tab) this method has some limitations to be aware of see set up wi fi docid\ wthvyrjy8xbmxw1aisu2s above from the network tab, select the player you want to reconfigure in the right pane, go to properties > network settings click enable wireless enter your network’s ssid and password be cognizanat of capitalization if your network doesn’t use ssid or a password, see the network authentication section of this page to set your wpa enterprise / 802 1x options if you want to prioritize a wired connection, click ethernet on the interface priority to prioritize ethernet over wifi click save to save the network configuration bsn cloud will deliver the updated settings to the player this may take up to several minutes player can connect to bsn cloud but does not have a provision record it is possible for a player to be connected to bsn cloud but not have a provision record this situation can arise when a setup is manually copied to the player that has not been provisioned (either via activate docid\ oof rmqhqfvlhokxi8ypj or by provision docid\ cyl9kpm02co5rgcb9wqqv from the provision screen) because there is no provision record, bsn cloud will not be able to deliver an updated setup with wi fi settings to the player ideally, the player would be provisioned through the aforementioned activate docid\ oof rmqhqfvlhokxi8ypj or provision docid\ cyl9kpm02co5rgcb9wqqv methods if a provision record for the player is not desired, the player can still be configured for wifi using the set up wi fi /#alternative method network tab described above player cannot connect to bsn cloud the steps for this situation are the same as for the set up wi fi /#player does not have a wired internet connection section above