Migrate from BSN.com to BSN.Cloud

brightsign network (brightsignnetwork com) and brightauthor classic will be shutting down mar 2027 final subscription renewals will end mar 2026 users of those products are recommended to migrate to bsn cloud and brightauthor\ connected as described below prerequisities in order to migrate to bsn cloud, your players and presentations must meet the following requirements player models series 3 and higher brightsignos 8 5 and higher presentations series 3 and higher provision history if a player was provisioned for bsn cloud prior to being provisioned with bsn com, then that player's bsn cloud provision record must first be deleted before you can proceed example you take possession of a player which the previous owner had provisioned with bsn cloud that owner did not delete the player's provision record upon transfer of the player to you you then provisioned the player for bsn com since this player still has a provision record with bsn cloud, you will be unable to move it to your bsn cloud network only the bsn cloud account owner can delete the provision record in this situation, you will have to contact the player's former owner and get them to delete the player's provision record in bsn cloud migration process create a bsn cloud account & network docid\ waffeegnpsmh9s jkx3tg bsn cloud consists of two tiers, the free bsn control and the subscription based bsn content which comes with a 30 day free trial for more info on these two tiers, refer bsn cloud docid\ u8smxhekwjjnbmxulna3 if necessary, update brightsignos on the players to at least version 8 5 for info on how to do this, refer to update the player os docid\ yurogagj103wwxgodfmfj create a support ticket by clicking on the purple support button in the lower right corner of this page the support team will provide further directions on how to complete the migration of your players and presentations