Get Player/DWS Logs

player logs brightauthor\ connected go to the network tab select your player go to properties > logging and select upload logs brightauthor classic go to the logging settings tools > setup brightsign unit this will generate log files in the currentlog folder of the microsd card enable all the logging options the log files will be in the currentlog folder of the microsd card dws logs brightauthor\ connected go to the player dws open the log tab select download log brightauthor classic enable the access the remote dws docid\ xue20rjxhft lq0rdmjbw open the log tab and select the entire kernel log (ctrl+a) copy and paste the selected content to a text document using brightscript brightscript users can get the dws log content from rosystemlog docid\ krrnujd7stbmmv3z3xjd3 however, a known bug removes the initial log entries that start at 0 000