Players
Decommission a Player
1min
to decommission a player remove the player from cloud services if your player uses brightsign network (legacy) ( https //brightsignnetwork com/ ), follow the steps in reassign a bsn player subscription docid\ ppu8742db 5fxb93lpct5 up to and including step 4 if your player uses bsn cloud, perform steps 1, 2 and 9 in move players to a new network docid\ pnnfewafflzfv9og6atjs if your player uses a cms partner application, consult with the partner support team to remove your player from their service format the player's microsd card by following the steps format a microsd card docid\ bi1clywdiepziovrlos0j factory reset a player docid\ yncf7p2pyzo2qedf1jyim if you encounter any issues, contact support https //support brightsign biz/hc/en us/requests/new