---
title: BrightSign Cloud
slug: develop/brightsign-cloud
docTags: 
createdAt: 2025-03-11T07:00:15.333Z
---

BrightSign Cloud (BSN.Cloud) allows partners to automate new player set up through Device Provisioning (also known as B-Deploy), monitor networks through BrightSign Author, and examine problems through a remote diagnostic web server. This page will go over the basics on how to use these features to manage BrightSign players in your network. BrightSign Author can be accessed through the desktop app or at [app.bsn.cloud](https://app.bsn.cloud/), and BrightSign Control can be accessed through [control.bsn.cloud](http://control.bsn.cloud).

# Device Provisioning (B-Deploy)

Device Provisioning is a service that allows for automated provisioning of BrightSign players over the Internet. In order to use Device Provisioning, CMS partners need to provide and maintain an application URL on an accessible HTTP file server host. The package should be contained in an *autorun.zip* file containing presentation files along with an *autozip.brs* boilerplate script. In most cases, the script will not need to be modified.

Once the package has been hosted, player Setup Files made through BrightSign Author can point players directly to the application URL. Open BrightSign Author and sign into BSN.Cloud to select the cloud network desired. Under **Device Setup**, two options make use of externally hosted applications. The **Custom Application URL** option requires the link to be manually input into the field. The **Partner Application** option provides a drop down menu of applications that have been officially registered with Device Provisioning servers. To get an application URL added to the drop down, contact the Partner Integration team. Add the setup file to the library when done.

![](https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/UpWDq7NJNfAH6CFcKNfz1_setupfigure.png)

Go to **Device Provisioning **in the **Admin** tab. Select **Add Device** and enter the serial number of all players desired. This process will register the player to currently selected BSN.Cloud network. From here, check mark the boxes of all players and apply the setup. Alternatively, clicking **Download Template** will download a Microsoft Excel file that contains columns for Serial Number, Device Name, Setup File, Application URL, and Description. The Excel sheet can be used to help expedite the process by adding multiple serial numbers simultaneously and automatically assigning them setup files and application URLs.

![](https://api.archbee.com/api/optimize/511c8QBH-VHiwWnyzIwUb/kDORFW8wrE2ADmN7NSjZ8_provisioningfigure.png)

When everything is entered correctly, the player should automatically query the Device Provisioning servers when connected to the internet and powered on. The Device Provisioning servers will then assign the players the corresponding setup files and point to any application URLs entered, and the player will automatically configure itself and play any presentation files contained in the *autorun.zip*. 

# Re-provisioning vs. Factory Resetting a Player

Cloud-connected players should be re-provisioned rather than factory reset, if they must be refreshed.

:::hint{type="warning"}
If the player to be re-provisioned is currently configured on a network which requires a specification configuration (security, certificates, etc.) or is a Wi-Fi player, choose **Use Current Device Settings** in **Device Setup > Network Configuration** on the bottom left to maintain your player's current network configuration.
:::

Factory reset should only be used if you have local access to the player since it deletes all registry sections and clears network interfaces. The factory reset may leave a remote player in an inaccessible state (it would only be possible to factory reset a player and reconnect to BSN.Cloud if the user has a "Device Provisioning" entry in BrightSign Author, and their network allows a rogue device to retrieve an active ip address for a B-Deploy connection).

# Diagnostic Web Server

For internet-connected players, BrightSign Cloud offers remote access to the Diagnostic Web Server (DWS). The DWS provides the ability to view key info about players, access to diagnostic tools for troubleshooting, the ability to modify player settings and apply OS updates, and much more.

To access the DWS, open BrightSign Author (either the desktop app or the web app at control.bsn.cloud). The **Network** tab provides a list of all registered players on the network. Enter the player's DWS by clicking the gear icon to the right of the desired player.

For complete details about the DWS, see [Diagnostic Web Server (DWS)](docId\:qXt4YHey7IEj_M9dH73wM).