BrightSign players are compatible with USB touchscreens that use standard HID drivers. A touchscreen with standard HID drivers will work with any operating system that has HID drivers installed--without requiring additional drivers from the manufacturer. Be careful: some manufacturers say they support HID but still use custom drivers that are incompatible with BrightSign players.

Don't forget to download and run the calibration script for your touchscreen. See 

The following list describes some other touchscreen technologies that are compatible with BrightSign players. There may be other compatible touchscreens that are not listed here, but we cannot guarantee them.

If you are testing a touchscreen for player compatibility, make sure to use the 

 of the BrightSign OS, which can be downloaded on the 

We support 3M DST & Capacitive touch screens using both HID and custom drivers. Touch screen providers that use 3M technology include NEC, Planar, Horizon Displays, Samsung, Sharp, IBM, LG, Asus, Dell, and Sanyo. 

We support many Elo touch technologies, including 

, which is the most commonly used Elo touch technology (Luvox, NEC, Planar, HP, and Sanyo manufacturers use Elo). Elo PCAP screens use HID and so are compatible with BrightSign players. See 

. Most models are available using different touch technologies, even if some are not listed as part numbers on Elo's website.

BrightSign players should be compatible with any touchscreen that uses the eGalax driver. Touchscreen providers using eGalax include I-TECH NEC, Dell, and Planar.

Supported models include the OVL-V463 (overlay) and MultiSync V462 TM. Before you use the MultiSync V462 TM touchscreen with a BrightSign player, you must connect it to a Windows PC and run the "Lumio Crystal Touch Manager" application. Use the following settings: Linux OS, "Legacy HID Support" unchecked, and more than 1 touch.

BrightSign players support newer PQ Labs touch controllers that are HID compatible. However, many older PQ Labs controllers use non-HID drivers and do not work with BrightSign players.

BrightSign players are compatible with touchscreens that use the RNDPLUS touch controller. TSItouch overlays and some Philips screens use the RNDPLUS controller for touch overlays. Note that the controller must be set to stylus mode to work with BrightSign players.

Sharp PN-L651H is HID-compliant but may require a firmware update. User-reported working firmware version is PN-L651H_Firmware_v2_4_0_1-6616_v2_0_2

If you’re unsure what touch controller your touchscreen model uses, we can help you find the controller: You'll need to locate the USB 

:PID for the screen and forward it to 

. You can normally find this information by connecting the touch screen to a Windows computer and checking its properties in the 

. The touch screen will normally be listed under 

Storage Devices

Touchscreens

This is our legacy cloud platform. Our latest cloud platform is BSN.Cloud which consists of the free bsn.Control and the paid bsn.Content tiers. Development of BSN has largely ceased and will eventually be deprecated and replaced with BSN.Cloud.

BrightSign_Network_BSN

BrightSign’s *legacy* app for authoring and managing players. The app's actual name is BrightAuthor but is referred to as BrightAuthor Classic to lessen confusion with BrightAuthor:connected, our latest app.

BrightAuthor_Classic

BrightSign’s latest free, all-in-one app for player setup / management, authoring, and content management.

BrightAuthorconnected

The BSN.Cloud record of a player and its Setup. The Default Setup is assigned to the player unless another Setup has been explicitly set.

Provision_Record

The process where a Setup is delivered and applied to a player by BSN.Cloud.

Provision

A set of files containing player settings (player name, description, time zone, Publishing Mode, network settings, etc.) and an autorun.brs file which instructs the player what to do upon bootup.

Setup

Intellitouch Plus

Advanced

Overview

Content Encryption

Full-Resolution Graphics

Default Routing Metrics

Serial Port Configuration

Telnet & SSH

WebSockets

Advanced Features

4K Video Quality

Audio Resources

bsn.Mobile App

BSN.Cloud Ports & URLs

BSN Ports & URLs

Player HDCP Support

HDCP